ITM Assist (PTY) LTD | Durban Based Computer Services & Support Company

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Welcome to ITM Assist...


ITM Assist was founded to make an impact on the IT services industry
in KwaZulu Natal.


Identifying a critical lack of IT support for all businesses in the region, we assembled a team of key personnel to help these enterprises reach their potential and become more competitive on a regional and national basis.

Our Vision:


To be the first choice of IT partner for our customers.
To build on our strengths and grow our reach and capacity.
To be recognised as a leader in the IT support services field.


Our Mission:

To guarantee the highest quality of workmanship and service that will add value to any organisation and to ensure that our clients are guaranteed ever-present services that enable them to focus on their core business.


Our Goals:

We set out to provide efficient and cost-effective customer service.  

By managing essential IT services that are crucial to business growth
and implementing solutions that will add value, we are positioned to achieve our goal of providing essential technology services to small business in the
KwaZulu Natal region.


Our Business Principles:


Our success has been grounded in our core value - caring about people !!!

Whether you are a customer, an employee or a member of a community in which we operate, we take pride in our work and how it affects people inside and outside of ITM Assist.
 
We strive to adhere to our core values at all times:

Strong customer, partner, supplier and community relationships
Integrity
Fact-based decision-making and honest assessments
Action, not reaction
Innovation
Productivity
Performance and recognition
Teamwork

These values form the cornerstone of our business.


Our Work:

By providing strategic consulting services, our technical team is able to empower customers to manage their IT infrastructure from a business perspective.

We know there is no point implementing solutions that cannot be aligned with business goals and objectives, which is why we make sure all infrastructure - no matter how complex, heterogeneous or decentralised - is essential and adds value.


Helping our customers to keep up with pace-setting technology and make the right choices is our core focus.

 
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